The First Wednesday Group is a community of New England support and services executives who get together to explore leading-edge management issues. We meet every other month for lively breakfast roundtable meetings and once a year for a “Voice of the Customer” conference. We also host a LinkedIn forum for job postings and online discussions.
To join our invitation list, click here.
November 7-8
"The Voice of the Customer/2011"
Conference & VOC Innovation Showcase
The International, Bolton, Mass.
If you'd like to explore the latest and smartest concepts for building a more engaged, loyal, and enthusiastic customer base, we've created an event you'll love: Our fifth annual "Voice of the Customer" conference and VOC innovation innovation showcase.
March 2
"First Impressions"
Larry Streeter, Constant Contact
April 6
Upgrading Pre-Sales Support
Deborah Wenger, Jabra
June 8
KCS: Why We Did It
Doris Jurisson, Omgeo
Oct. 5
Measures, Metrics & Madness
Phil Verghis, The Verghis Group
Dec. ?
TBD
Other Roundtable Groups
Third Tuesday Forum (Bay Area)
